Frequently Asked Questions

Find answers to common questions about Om's services and data access.

Your Data and Results

Platform Improvement and Enterprise Terms

Open Pipeline Marketplace

Models and Data Access

Subscriptions, Billing, and Fulfillment

Legal and Compliance

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Frequently Asked Questions

Your Data and Results

Who owns my data and results?

Can I publish, share, or commercialize my results?

Does this include results generated by an Om vendor?

Can I order molecules without an assay?

Does Discovery include data generation?

Do I need an active subscription to keep my results?

What about existing orders or previously submitted data?

Platform Improvement and Enterprise Terms

What data may Om use to improve its platform?

Can Om use my private results for separate research?

Can Om publish or sell my raw dataset to another customer?

Is my personal information used for model training?

Can I keep covered data out of shared model improvement?

Can I obtain protein-sequence exclusivity?

Can enterprise exclusivity run month to month?

Can Om pursue a target I submit?

Can another customer order the same sequence?

What happens to improvement rights when I close my account?

Can we restart a Partnered Pipeline program using the archive?

Can Om resume a target after a Partnered Pipeline program ends?

How do self-service, Om Open Pipeline and Partnered Pipeline differ?

Do these defaults replace Open Pipeline Challenge rules?

Open Pipeline Marketplace

Do I need another approval after confirming a Marketplace purchase or listing?

What do I get when I buy access to a result?

Can I publish or redistribute purchased data?

Does my license expire if I cancel my account?

Who owns my data if I offer it on Open Pipeline?

What exclusive rights does Om receive for hosting my data?

Can I publish findings from my enrolled data?

What training and molecule research uses do I approve when I enroll?

Who sets the price and my percentage?

Can I earn money if my binder is outside the first 25 Challenge payouts?

When do I receive payouts?

Can a listing be suspended even though enrollment is permanent?

Does buying access include ordering the physical molecule?

Is Om responsible if a buyer or contributor breaches the marketplace terms?

Does Qualified Binder mean the molecule is guaranteed to work?

May I share purchased data with an outside collaborator?

Models and Data Access

Who owns a customer-specific fine-tune?

Can I download or self-host my Om-hosted fine-tuned model?

Can we arrange custom model delivery?

Can I build models with my results or share model weights?

What about open-weight LULA?

Does ordering a protein give me every dataset for that protein?

Will I receive every raw or intermediate file?

Subscriptions, Billing, and Fulfillment

What do subscriptions and Wallet Credits cover?

Can we partner with Om to enable new capabilities?

How does Molecule Fulfillment work?

How does payment and cancellation work?

What happens if my subscription payment fails?

Are there refunds available?

Legal and Compliance

Does Om's liability limitation excuse every breach?

Which law and courts apply?

Publicity: Can Om use my company name or logo?

Do I need to accept the terms again when they change?

Is this suitable for clinical or diagnostic use?

Can I submit Protected Health Information (PHI)?

What happens if I share Om background materials outside their license?

Still have questions?