Frequently Asked Questions

Find answers to common questions about Om's small molecule binding data generation services.

Data Generation Services

Data Usage & Privacy

Diligence Tool

Standard Data Access

ML Models & Predictions

Billing & Accounts

Legal & Compliance

Still have questions?

Can't find what you're looking for? Our support team is here to help at hello@omtx.ai.

Contact Support

Frequently Asked Questions

Data Generation Services

What's the difference between Private and Standard Data Generation?

How long does data generation take?

What data does Om generate?

How do I submit sequences for data generation?

Data Usage & Privacy

Is my personal information used for ML training?

Can I opt out of ML training?

What happens to my data if I close my account?

Diligence Tool

What is the Diligence tool?

How does Diligence work?

What kind of reports does Diligence generate?

Standard Data Access

What is Standard Data Access?

What data is available through Standard Data Access?

Can I use Standard Data Access data commercially?

How do I access Standard Data?

Is my Private data ever included in Standard Data Access?

ML Models & Predictions

What ML models does Om use?

How does Om generate predictions?

Are the models updated?

Billing & Accounts

How does payment work?

What can I use credits for?

How does auto-reload work?

Are there refunds available?

Legal & Compliance

Publicity: Can Om use my company name or logo?

Why am I being asked to accept new Terms?

Is this suitable for clinical or diagnostic use?

Can I create commercial products with Om data?

Who owns the intellectual property?

Can I submit Protected Health Information (PHI)?

How do you update Terms and Policies?

Still have questions?